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FREQUENTLY ASKED QUESTIONS (FAQ)


PRACE is a RTO (Registered Training Organisation #4036) that provides nationally recognised qualifications from the VRQA (Victorian Registration and Qualifications Authority).

PRACE was founded in 1993 and has been providing services in the Northern Metropolitan area for over 20 years. We are a not-for-profit organisation and charity registered with the ACNC.

Many of our courses allow for enrolment after the start date. This is often indicated in the course information, but please contact us, if you are unsure.

PRACE runs both accredited (nationally recognised) and pre-accredited courses in the following areas.

  • Vacational Education and Training (VET): Computer, Short Vocational Courses, Certificate III in Education Support
  • English as an Additional Language (EAL)
  • Adult Literacy
  • Victorian Certificate of Applied Learning (VCAL): Foundation and Intermediate VCAL – Contact Jane Davey on 9462 6077 for more information.

For a full list of available courses, please visit our courses page.

Accredited Courses: are nationally recognized within the Australian Qualifications Framework and Victorian Registration and Qualifications authority.

Pre-accredited Courses: are courses designed for learners to gain confidence and skills. They focus on creating pathways to nationally accredited training or employment.

At PRACE we offer training in a supportive community environment. Our aim is for students to be engaged in a positive, enjoyable and successful learning experience.

For many of our courses we conduct a pre-training interview to ensure that students are enrolled in appropriate training and to determine what support we can make available.

You may be eligible for a government funded training place under the Victorian Training Guarantee. The Victorian Training Guarantee makes vocational training more accessible to people who do not hold a post-school qualification, or who want to gain a higher level qualification than they already hold.

Generally, you are eligible for a government-subsidised training place if you are:

  • an Australian citizen
  • an Australian Permanent Resident (holder of a permanent visa)
  • a New Zealand citizen

and are any of the following:

  • under 20 years of age
  • seeking to enrol in a Foundation Skills List course (and do not hold a Diploma or above qualification or are receiving core skills training in other sectors)
  • seeking to enrol in VCE or VCAL
  • seeking to enrol in an apprenticeship
  • 20 years and older and ‘upskilling’ by seeking to enrol in a course at a higher level than your existing qualification.

Please note you are eligible to commence a maximum of two subsidised courses at the same qualification level in your lifetime. This restriction applies whether or not you complete the course.

Also you are eligible to enrol in a maximum of two government subsidised courses in any calendar year as long as you are not doing any more than two courses at a time

You can also check your elibility for government subsidised training using the interactive Victorian Skills Gateway Eligibility Indicator.

Please contact PRACE to discuss your eligibility for a government subsidised place in your desired course.

Please note: Accessing the Victorian Training Guarantee may impact your future access to government subsidised training.

Short courses: a deposit of 20% is required to secure your place in the course and full payment is required the week prior to commencement.

All other courses: a deposit of 20% is required to secure your place in the course and payments are required in instalments once the course commences.

PRACE’s service and amenities fee is used to maintain student areas and fund tea and coffee supplies.

If PRACE cancels a course all fees paid will be refunded in full.

Tuition and Service & Amenities fees

If you are unable to commence your course, to be eligible for a refund of any fees you have paid, you need to formally withdraw in person or in writing at least 2 business days prior to the course commencement date.

In this case, tuition and amenities fees and charges paid will be refunded minus an administration fee as outlined in the table below:

Administration Fees
Fee for Service Full Fee Concession
Full nationally recognised qualifications $150 $100 $50
Single units and non accredited courses $25 $25 $15

This means NO refunds will be given after course commencement.

If a learner chooses to become part-time and therefore withdraws from only part of an enrolment, PRACE will refund only the portion of the tuition fee and materials fee applicable to that part of the course.

Course Materials Fees

If the materials are returned to PRACE and the Course Coordinator deems that the materials can be used in a subsequent course, based on currency and quality of the materials, then a full refund will be given.

PRACE can provide customised training for organisations. Please contact our office for more information.

If you’re studying nationally recognised training in Australia from 1 January 2015, you will be required to have a Unique Student Identifier (USI).

Your USI links to an online account that contains all your training records and results (transcript) that you have completed from 1 January 2015 onwards.

Your USI will be required by each training organisation you study with.

If you do not have a USI You can create one via our USI link. PRACE is also able to create your USI for you if you need help. Please contact the office for more information

PRACE does not have childcare facilities on site. If you are an AMEP student childcare services will be organised on your behalf by the NAMEP.

Where eligible, PRACE staff can provide you with a confirmation of enrolment letter to assist you with obtaining funding for childcare through Centrelink.

PRACE classes are held in a range of training venues in our local area. For a full list, please see our training venues page.

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