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Seeking – Facilities Bookings & Administration Assistant – Full time

Posted September 18, 2023

About the Role

Prace is seeking a customer service oriented person with excellent digital skills to join our team. You will be part of a committed team passionate about supporting the local community.

As the Facilities Bookings & Administration Officer, you will undertake a wide range of customer service and administrative tasks that primarily relate to booking of venue space of Prace managed sites, and administering related resources, to ensure optimum usage, operational efficiency and exceptional customer satisfaction. A variety of digital skills is essential in this role.

This full time position is based in Reservoir.

About You

To be successful in this role, you will be able to demonstrate relevant experience in an administrative role, including the ability to administer venue bookings and provide a quality customer service.

You will also have excellent digital literacy skills, particularly in the use of Excel, Microsoft Word and Google Suite (calendars, email, docs, sheets).

How to Apply

APPLICATIONS CLOSE – 5pm Friday 14th October, 2023.

Applicants must submit their resume, and their response to the Key Selection Criteria (below), to be considered for an interview. Send your resume and the addressed selection criteria to Libby Barker at libby@prace.vic.edu.au

Questions about the position can be directed to Libby Barker
Ph: 9462 6077
E: libby@prace.vic.edu.au

Key Selection Criteria


  • Excellent customer service skills both face to face & over the phone
  • Excellent digital literacy skills particularly in the use of Excel, Microsoft Word and Google Suite (calendars, email, docs)
  • Ability to prioritise and work in a fast-paced office environment
  • Able to work independently and as a team player, in an open office environment.
  • Ability to follow processes with a high attention to detail


  • Experience using Office Tracker and/or Xero
  • Experience working with diverse communities.

For more information download the position description.

As part of Prace’s recruitment and selection process, applicants will be required to undergo a pre-employment safety screening process. Successful appointment to a position will be subject to, but not limited to, the following checks: National Police Check, Victorian Employee Working with Children Check, current and valid Driver’s Licence. All costs associated with safety screening will be at the applicant’s expense.

About Prace

Prace has, for nearly 30 years, provided innovative and high-quality Adult Community Education (ACE) programs.  Over this period Prace has increased significantly in size and scope of activities and currently receives funding from a range of local, state and federal government departments for pre-accredited and accredited as well as a range of community development and management activities.

Prace also manages the Merrilands Community Centre on behalf of the City of Darebin, supporting over 20 community groups who access the Centre.  The Prace program, both education and community development, operates across 2 Prace managed sites, Merrilands Community Centre and Prace Mernda Campus, as well as in a range of other community venues within the Northern growth corridor of Melbourne.

Equity and Diversity

Prace understands the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Child Safe – Statement of Commitment

Prace prides itself on being a child safe organisation with zero tolerance for child abuse. We recognise our legal and moral responsibilities to keep children and young people safe from harm.

This will be achieved by:

  • having a zero tolerance for child abuse
  • working to actively listen to and empower children
  • having systems to protect children from abuse, and will take all allegations and concerns very
  • seriously and responding to them consistently in line with the organisation’s policies and procedures
  • being committed to promoting cultural safety for Aboriginal children, cultural safety for children from culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability
  • engaging only the most suitable people to work with children along with providing high quality supervision and professional development.

All staff employed by Prace are required to have a Working with Children Check card or VIT registration. See our Child Safety Code of Conduct here.