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This short course will teach you all you need to know to start your career in customer service. To support your job search and to help you land that job, you will create a career plan and build your interview skills.
| Course Code | N/A |
| Entry Requirements | Basic computer skills and intermediate English language skills. |
| Course Description: |
During the course you will learn customer service skills and develop an understanding of the variety of jobs and roles available in the leisure industry.
This program includes: |
| Pathway: | Employment in the hospitality industry, education pathways. |
| Location | Reservoir Neighbourhood House 2B Cuthbert Road, Reservoir |
| Mode of Study | Face-to-face |
| Days | – |
| Time- | – |
| Dates | Now taking expressions of interest – call Prace on 9462 6077 |
| Duration12 | 16 Sessions |
| Cost | FREE |
| Enrolment | Call Prace on 9462 6077 or visit us at Merrilands Community Centre – 35 Sturdee St, Reservoir |
| Amenities | Tea & coffee provided, BYO snacks |
Training is delivered with Victorian and Commonwealth Government funding.
This is a Learn Local endorsed course.
This course counts towards Workforce Australia mutual obligation requirements.
Enquire now to enrol for term 1 and 2 courses.
